Our Services

At Joy&Co. Medical Coding & Billing, we provide comprehensive, accurate, and HIPAA-compliant coding and billing services tailored to meet the needs of therapy offices, long-term care facilities, home healthcare providers, and other medical practices. With years of experience in healthcare administration, collections, and insurance navigation, we bring expertise and precision to every claim—so you can focus on what matters most: patient care.

Medical Coding

Our certified coding professionals ensure every diagnosis, procedure, and service is translated into the most accurate ICD-10, CPT, and HCPCS codes. We prioritize compliance, specificity, and documentation alignment to reduce denials, improve reimbursement, and maintain audit readiness. Whether you’re a therapy clinic or a skilled nursing facility, we know how to code for your specialty.

Medical Billing

From claim submission to payment posting, we handle every stage of the billing cycle. Our billing team ensures clean claims, tracks rejections, and follows up promptly with payers to minimize delays. We work with both private insurance and government payers, including Medicare and Medicaid, and offer real-time updates to keep your team informed.

Denial Management & Appeals

Denied or rejected claims can significantly impact your cash flow. That’s why we provide thorough denial analysis, timely resubmissions, and appeals when necessary. We identify trends and proactively resolve recurring issues to help you retain revenue and streamline your processes.

Accounts Receivable (A/R) Follow-Up

Aging A/R can cost your business thousands. We perform ongoing follow-up on outstanding balances and work with both payers and patients to resolve unpaid claims. Our team ensures that every dollar you’ve earned is actively pursued and accounted for.

Eligibility & Benefits Verification

We verify patient insurance coverage before services are rendered to help prevent future denials. By confirming active benefits and coverage limitations, we help your staff make informed decisions and communicate clearly with patients.

Reporting & Analytics

Transparency matters. Each month, we deliver customized reports detailing claim volume, payments, denial rates, and key performance indicators. Our insights help you make data-driven decisions for your business.